What is your rental procedure after I receive my equipment?
We put together a quick-and-dirty diagram to show how our rental process works! Check it out below, or visit our How it Works page for more information:
I need help with my rental, or have a question. What should I do?
For after-hours or weekend support regarding your rental, please contact your representative. If you do not have a representative, please contact the phone number listed on your rental invoice or contract.
Is there additional cost for having technicians on-site?
Yes. We can provide technicians with different skill levels. Please let us know what skill set you will require so we can best match a technician for your needs.
Does Vernon do the machine setup/teardown?
Yes, we can provide complete set up and teardown. We can also provide cabling, networking and server set up.
Is there a guaranteed turnaround time for setup/teardown?
Guaranteed turnaround is available. Time, technician, and facility variables will determine additional costs.
Do you set up network connectivity to the machines?
Yes we can provide network connectivity. Let us know your requirements for Cat5, Enet, switches, routers or wireless devices and power. A layout or diagram is helpful, should you wish to provide us with one.
Do you rent tablets? If so, what kind and how are they priced?
We carry the iPad / iPad Mini, Samsung Galaxy Tab, Motorola Xoom, Microsoft Surface Pro, Lenovo ThinkPad Tablet 2 and dozens more tablet rentals for business in our inventory at any given time. Rates vary based on the timeliness of the version you require. Presently, most rent from $75 to $190 – [...]